I think maybe when all cars or trucks on the road are required to have backup cameras this issue may go away entirely.
This does happen and more frequently than you’d think. When a vehicle and a garage door try to break the laws of physics and attempt to occupy the same space the car normally wins as evidenced in this photo.
Hopefully this will never happen to you but with garage door damage of this magnitude there are some safety concerns we’d like to let you know about before you try to inspect or even make a temporary garage door repair yourself.
It may be difficult to remain calm when this happens but please take just a second before you slowly move your car forward again. If the garage door rollers have become separated from the tracks the door may “fall off” the opening. With that in mind you don’t want to do any more damage to your vehicle nor injury to yourself when getting out of the car.
*** Once out of the car we recommend you immediately call a qualified service company for assistance.
A garage door is far heavier than most people realize and a door that is or has the potential to fall off its supporting components is not something to be underestimated.
If the garage door is still securely supported by the tracks do not attempt to bend the door panels (steel doors) back by yourself. For one it will be very difficult and two; assessing the way the bent panels will affect the supporting components when pushed or pulled on can be hard to determine.
There are two things that will be dangerous (I do not use that word lightly in this situation) when the door is in this condition. The spring(s) and the cables will probably still be attached to each other but not correctly. This means that there is still a large amount of tension on both the garage door springs and garage door cables. Releasing the tension must be done in a specific order for safety. Even if one of the cables is loose there is a good chance the other is not. Please do not attempt this.
If you’ve only just tapped the door and have creased or dented a single panel there is a good chance you can get a single panel replaced. In our picture here it would take more duct tape and bailing twine than possibly available to fix it so a replacement would be necessary.
All kidding aside we want to help you stay safe should major damage be done to your garage door of any kind. Remember to steer clear of the cables and springs specifically until you can get a professional on site.
Your Overhead Door of Albany Team
Very few people have a garage as large as ours. The garage we use can be categorized as more of a warehouse. Although true we do get 6 vehicles inside every night, out of the elements, we also have a large portion of our inventory stored here as well.
About once a year we peruse the warehouse counting and re-organizing our products to make sure we know where things are and each item is in it’s place. Typically this time of year is when we put a full court press on this project.
What does this all mean to you? Well, this is also the time we “uncover” garage doors that we’ve attained through special deals, accumulated special orders that were never picked up and even a few doors that came in the wrong color or even size in some cases.
These garage doors are like the island of misfit toys looking for a new home.
The last thing we want to do is to have to count them all again next time. We’d rather make a deal with a customer to move some out and get you all fixed up at bargain prices too! So let the dealing begin.
Here’s what we need. Send us the size of your garage door to firstname.lastname@example.org. Take the 3 measurements seen on the graphic on the left here. (Please measure in inches) Once we have that info we will send you some options of what we have that will fit your opening along with an estimate on what the cost will be in relation to what it would’ve been if we special ordered a door for you.
No obligation of course. If we can make a deal great, if not we can both say we tried.
** All door sales are first come first served and come with all the appropriate warranties for the door series. Doors are all new, in original packaging unless otherwise noted on your quote.
Overhead Door of Albany
We get this question frequently and there are some things to consider. For this post we’ll talk specifically about residential garage door openers.
What size is your door? This question really has many variables. If you have a Traditional Steel door that is one sided, non-insulated, and without windows it could weigh as little as 150lbs even if it’s 16 feet wide and 7 feet high, much less if it’s smaller. So the real question would be 2 part. What size is your door and what type it is? A typical door for the Northeast will generally be insulated and in most cases be a steel front and back with the insulation sandwiched in between. The extra layer of steel combined with the insulation makes the door more than twice as heavy as the Traditional Steel. Even so, if your door is balanced correctly a 1/2 hp motor would be all that’s necessary. If you can lift your door manually with relative ease than the springs are doing their job and thus the motor is only lifting that relative weight as well.
If you have a custom wood door that has had some wood veneer installed making it much heavier than most we may recommend a 3/4hp motor but not why you may think. Wood doors when cared for properly will last a very long time. Even with this care (painting, staining, adjusting, etc.) they will absorb and release moisture during the seasonal changes. This added weight can make the wood door run slightly different at certain times. If the springs were adjusted when the door was installed and now some years have past it almost certain the door weighs more now due to water weight. A 3/4hp motor has the additional power to compensate for these changes and the settings on the motor itself will not need seasonal adjustment.
The overwhelming majority of garage door openers we install are 1/2hp and in almost every instance we use those powered by DC motors to insure quiet performance.
When it comes down to the drive system (chain, belt, screw) we almost always recommend the chain drive models because of their historic reliability and ease of adjustment if needed. Contrary to popular belied a belt drive is not substantially quieter than chain drive. The noise you hear comes from the motor not the drive system. DC motors are far quieter than AC so if noise is a concern always choose the DC motor.
So logically it would make sense that you would get more life out of a larger motor but the historical data shows that in many cases you’re paying more for horsepower you neither need nor use.
Lastly, please consider the motor warranty. Like most of todays devices garage door openers are packed full of electronics and although they are built and tested to last for years they still are subject to electrical issues from time to time. Having a local company do the installation for you insures you have a local contact, real live expert, should you have an issue.
Our expertly trained staff is available anytime by phone to answer any questions you may have regarding garage door openers even if you’re not purchasing one from us. Let us help you make the most informed decision possible.
Your Overhead Door Team
Those of you who follow my blog already know that I read a lot. My preferred subject matter is all over the board so nailing it down to just one type is impossible. Everything from food to technology, sports and no limit hold ‘em to name a few.
One thing that keeps popping up over the past few years is the use of the word ecosystem. I can recall in my elementary school days building an ecosystem inside a fishbowl with moss, ferns, and dirt. A self-sustaining little system with nothing more than a few hours of sunshine each day was what we were trying to accomplish.
Today this word is thrown around all over the place. Companies like Apple and Google take the lead from what I am seeing. If you own an iPhone you are already aware that once you’ve spent a decent amount of time with your new toy you find that wanting to make a change to another device is a hard decision because you’ve already invested a sizable amount of time learning the phone not to mention the dollars you’ve dropped getting cool little apps and music. Same goes for Google. Those of you who’ve had your Gmail account for any length of time probably would have a hard time leaving since most of your friends, household finances and services are tied to that Gmail address. This also extends to Android phones from Google with their own ecosystem built to keep you on board and evolve enough to keep you interested and up to date on the latest and greatest.
I’m not saying it’s good or bad. I have an iPhone and am somewhat stuck at this point but I’m satisfied with the product for sure.
Here in garage door land we have our own little ecosystem. To all our current customers we’re glad you’re here with us. Being an Overhead Door customer means you are already included in our industry leading warranty programs. You also have access to changing the design of your door through thoughtful accessories and upgrades developed to keep your Overhead Door looking and running great.
Those of you in the Overhead Door of Albany ecosystem enjoy the comfort of knowing we’re here for you when a need arises. We keep extended hours of operation for your convenience and we have a group of technicians that are fully involved with your satisfaction.
So being in our ecosystem is much different than some of the aforementioned companies. We do a good job for you, you tell someone, we do a good job for them, they tell someone, and so on. Ours is built expressly for you.
Your Overhead Door of Albany Team
In keeping with the spirit of Garage Door Saftey Month.
One of the most frequent phone calls we receive, from a service standpoint, is customer’s remote control(s) for their garage door opener failing to work.
Assuming that all the batteries haven't gone bad at the same time there is one simple test you can run. This applies when ALL of your remotes (if you have more than one) and your wireless keypad stop working at the same time.
Press and hold the wall-mounted button in the garage. If your garage door opener works than you can be all but certain your photo eyes are either not aligned or have a broken or bad wire. The photo eyes are a very important safety feature that stops the door from operating should there be something in the way of the door coming down properly.
The photo eyes are located at the very bottom of the garage door tracks and there will be one on either side. In most cases they should both have a steady light. If the light(s) are flashing they are not aligned properly and you should be able to “twist” one or both of them until they line up and the lights stay on steady. If one or both do not have a light at all this could mean they became unattached for some reason.
The photo eyes get bumped by garbage cans, boxes, snowblowers, balls, just to name a few. The required placement puts them right in the line fire sometimes. Please don't move them up or down even if this happens frequently to you as the location is important for them to provide the intended saftey.
In some rare cases a bad circuit board can also be the culprit but a quick phone call is all it takes to determine that.
So the next time your remote gives you fits check all the other remotes first and then run the test.
We’re always available to help so if you get stuck send us a quick email or give us a jingle on the phone.
Your Overhead Door Team
The lowly garage door hinges. Often neglected, rarely considered. They just keep on doing their job day after day, year after year.
One of the most integral parts of your garage door is the hinge. We like to think of them as the connectors. They allow your garage door sections to remain connected and bend at just the right moment keeping everything moving in harmony.
They’re engineered to perform their duty for a long, long time and as a matter of fact they are one of the least replaced parts on your door. That doesn’t mean you can just neglect them. They have feelings too. They also have a voice which you may have heard. It’s a lot like fingernails on a chalkboard when your door is going up or down.
All they need is a little drink once in a while to keep they satisfied. A nice light oil bath will suffice in almost every case. Simply spray right where the bushing meets the outside wall on both sides and that’s it. (see photo for location)
Doing this once per year or when they tell you they need it will keep them happy and healthy. It will also temper the overall noise for the entire door.
Your Overhead Door Team
Maybe I just never noticed before but I feel like I am seeing more and more garages being turned into living space. There was always one house on my block that had a DIY screen in place of the garage door but that was because they had two large dogs that they left in there while they were at work. It was one of the world’s largest doghouses I suppose. Not to mention nobody was going to approach the house with no one home, those dogs were big.
When I think about it the concept is pretty cool and makes sense for the Spring-Fall season here in the Northeast and New England. Your out of the weather under shade and of you are lucky enough to have a screen it is also virtually bug free. I’m a big fan of sitting on my back deck but if you want something to look at the garage makes sense. Traffic, joggers, bikers, and people out for a stroll or walking their dogs would be within view and possibly earshot. I think we could start of movement. What better way to get to know your neighbors than giving a wave or a hearty “howdy” as they pass by?
We do sell and service the Lifestyle Screen brand and we’d be happy to get you a free quote if you have some interest. Customers are finding that they are well within just about any budget.
More importantly you want to make sure your garage door is in great working order if using that space for something other than parking your car. Our team has the knowledge and tools to get just about any garage door working like it did when it was new. We’re just a click or a phone call away.
Graduations and parties are probably all securely inked into part of your summer schedule and having a garage door that has the potential to give you fits when hosting one of these is probably less than ideal.
So while you’re preparing invitations, food, games, and dates don’t look past your garage door. Give us a call and we’ll make sure that you can cross that off your list early.
Your Overhead Door Team
Obviously we see this all the time but sometimes the change is so dramatic it’s worth commenting on.
Some people upgrade their doors when they move into a new home. Some just want a change to match a specific color or create some symmetry between new trim on their house with a new door. But mostly folks upgrade because their garage door has finally met it’s match. These are the times where the before and after photos look so good.
Below you will see a recent Overhead Door upgrade. I would ask you to pay special attention to the overall look of the home after the doors are installed.
We have a team of professionals that spends large portions of their workweek with a tape measure in their hand and a notepad at the ready. When a customer reaches out to us to replace their garage door we will ask them 3 basic measurements we need to provide a rough estimate on a garage door cost. Those 3 pieces of information are very valuable but in every single case we also send someone out to verify and get even more information.
If you are considering a new garage door or replacement the three things we will need without question are the width of the opening, the height, and the distance between the floor of your garage and the ceiling. With just these three dimensions we can quickly give you an estimate. That is, of course, assuming you know which door series you’re considering.
There is much more detail we will need before we send our technicians out to install the door or even before we order a custom door.
We are concerned about headroom, which incidentally we can calculate from those 3 measurements above. Headroom is the distance between the top of the garage door opening and the ceiling of the garage. Headroom is important because if you have less than 14” or so there will be a different track system installed to allow the door to clear the ceiling when it is opened. This measurement can also require a different garage door opener setup if you are adding one to your order.
Headroom also comes into play when you have a garage door opening that is a standard 7 feet high but your garage ceiling is much higher, like 10-12 feet. We see this in some newer homes. In this case you may want the garage door to open much closer to the ceiling height. This is called high lift and is useful if your garage is used for a workshop of some kind where the additional height is convenient for moving large objects around. We can do that too with a easy change to the track system.
Additionally we will be looking for the amount of side room there is. Side room is the distance between the side of the garage door opening and the wall (if applicable) of the garage. When the track system is installed there is a need to have a little space here so all the necessary hardware fits properly on either side of the door.
We will also take a look at the overall depth of the garage, that is the distance from the opening to the back wall. This doesn’t come into play all that often. But is you have a shed that has a garage door opening height of 7 feet but the overall depth of the shed is only 6 feet you can understand that when the door is opened there won’t be enough room for it to open fully. We can handle this too with a couple of different products we carry but this situation definitely requires some conversation.
We will also be looking at the floor where the garage door will meet when closed. An uneven or un-level surface requires a different type of weather seal. Part of the point of a garage door is to keep the elements out and when large gaps are found upon the closing it defeats the purpose. We have specially designed seals for this and in most cases they work wonderfully. If we find the floor to be too far out of whack we’ll let you know well before you make a decision.
We’ll also look for things like rain splatter. This can sometimes determine the type of door we’ll recommend. If rain pours off the roof and splashed directly on the face of the door we’ll be able to give you the options available or recommend how to avoid that altogether.
So yes, we can use your measurements and the more information you have the more accurate we can be. Just remember in every case we’re going to come to you, on your schedule, so we can truly measure twice and install just once. You deserve it.
Your Overhead Door of Albany Team
Today is my day to work Saturday. We rotate the responsibility between 4 of us so technically we each get one Saturday per month. Saturday is a great day to be in the office because it gives you time to work on projects and clean up any details you may have left dangling from the week.
We have trucks on the road on Saturdays too. Our history tells us that having service on Saturdays works out quite well, ideally in some cases, for the awesome customers we serve. Your schedule is hectic just like ours and sometimes fixing or installing a garage door on the weekend makes perfect sense.
What’s also neat about Saturday are the customers that come to visit the showroom. It’s nice to have a wide-open schedule for both the team at Overhead Door and, more importantly, you the customer. Keep in mind that I’m in no way telling you that weekdays limit the amount of time or level of detail we can and will provide but in many cases the homeowner is on a schedule. But on Saturdays it’s not unusual to spend upwards of an hour with folks looking to see, feel, and hear a garage door operate. We have fully functional garage doors setup in our showroom.
Together we can scrutinize colors and textures. We can go step by step through the product brochures and manuals carefully explaining each little piece of information. Things like R-Value, our manufacturing process, and warranty information are the usual suspects and I, for one, am proud to show you why Overhead Door continues to be the industry leader in all these areas.
Of course there is always that main discussion of price. I simply love the reaction I get when you realize that if we’re talking apples to apples regarding other manufacturers that we’re provide better products for the same and in some cases less than others.
It happened this morning, which prompted me to compose this post.
I had no idea that I was “up against” two other quotes that the customer had procured. I was asked how much for all this so I quickly computed a price. Her first reaction was “Are you sure?” Yes I was sure. Apparently I was almost $800 dollars lower than either of the other two quotes. She went on to go over my quote line by line to be sure we weren’t missing something. By the end of the conversation we had booked an appointment to come look at her opening and confirm the measurements.
That’s a great day in my book. Something I would’ve missed out on if we weren’t here. Saturdays are important for not only our business but also for you and your convenience. We’re here, come on in for a cup of coffee and see what we have to offer.
Your Overhead Door of Albany Team